Townsville Airport Ground Transport Gateway

Townsville Airport provides a dedicated ground transport zone at the front of the terminal for convenient passenger drop-offs and pick-ups. Access to this area is managed via a secure boom gate and Radio Frequency Identification Device (RFID) system, collectively known as the Ground Transport Gateway.

Ground Transport and Deliveries

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Ground Transport Gateway

A range of approved transport operators service this area to ensure safe and efficient connections to and from the airport. These include shuttle buses, taxis, courtesy coaches, rideshare vehicles, limousines and charter buses.

All ground transport operators must be registered and approved, with an RFID sticker affixed to their vehicle to access the Ground Transport Facilities.

To register as a Ground Transport Operator at Townsville Airport, please use the Ground Transport Gateway. Further details and login access are available below: 

Ground Transport Gateway Login

Who is required to use the Townsville Airport Ground Transport Gateway?

All taxi drivers and commercial vehicle operators – including buses, shuttles, and limousines – who wish to access the designated ground transport area at the front of the terminal must use the Townsville Airport Ground Transport Gateway. 

How does the Townsville Airport Ground Transport Gateway work?

The system operates similarly to an electronic tolling setup. Each registered vehicle is fitted with a Radio Frequency Identification Device (RFID) on the windscreen. This RFID is linked to an online account, which is automatically debited when the vehicle enters or exits the boom gate-controlled area. 
Entry and exit are recorded by RFID readers positioned at key points within the ground transport zone. 

New Ground Transport Operators

If you are a commercial vehicle operator and wish to access the airport’s ground transport area to pick up or drop off passengers, please use the Ground Transport Gateway login portal to sign up. 

Existing Operators

Already registered? For any questions about your RFID or online account, please contact the Ground Transport team: 

Email: groundtransport@tsvairport.com.au 
Phone: (07) 5589 1110 

Available Monday to Friday, 8:30am – 5:00pm.

Townsville Airport Parking Signage Plan

Townsville Airport Parking Signage Plan (PSP) provides information on parking restrictions in place across the airport precinct.

Townsville Airport Parking Signage Plan 

Helpful Links

aboriginal-flag Acknowledgement of Country

Townsville Airport acknowledges the Wulgurukaba people as Traditional Custodians of the land on which we operate. We also acknowledge the neighbouring Bindal, Manbarra, Gudjal, Gugu Badhun, Nywaigi and Warrgamay peoples.

We pay respect to their Elders past, present and future and value the traditions, cultures and aspirations of First Australians. We recognise their continued connection to the lands, seas and skies upon which Townsville Airport operates.